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Which Horner location did you use?
Horner Machining Services, 2045 E. Washington St. Indianapolis, IN
Horner Fan and Fabrication, 2045 E. Washington Street, Indianapolis, IN
Horner Motor and Equipment Repair, 1521 E. Washington St. Indianapolis, IN
Thermal Spray and Industrial Coatings, 940 S. West Street Indianapolis
Transformer Repair, West Street Indianapolis, IN
Motor and Equipment Repair, Terre Haute, IN
Motor and Equipment Repair, Ft. Wayne, IN
Motor and Equipment Repair, Springfield, OH
Hydraulic Cylinder Repair, Cincinnati, OH
Motor and Equipment Repair, Louisville, KY
Other
Not Sure
Pump Repair, 916 S. West Street Indianapolis
What was the nature of your most recent transaction?
Product Purchase
Equipment Repair
Field Service
Thermal Spray and Industrial Coatings
Other
Was this transaction an emergency?
Yes
No
If this was a repair, what type of equipment was serviced?
Electric Motor
Pump
Gearbox
Hydraulic Cylinder/Pump
Transformer
Switchgear
Servo Motor
Fan and Blower
Not Applicable
Other
How long has your company been a Horner customer?
First time
Less than one year
One year to less than five years
Five years to ten years
Ten years to twenty years
More than twenty years
How frequent do you purchase from us?
First time
Weekly
Monthly
Quarterly
Semi-Annually
Annually
Other
How would you rate Horner Industrial on the following attributes in the product or service catagories listed below?
Customer Service
Quote Time
Quality of Products
Understanding your Needs
Ease of doing Business
Knowledge of Products and Services
Competitive Pricing
Field Service
On-Time Delivery of the Product or Service
Would you recommend Horner to a colleague?
Yes
No
Please use the space provided for additional comments. (Please include specific Horner locations, departments, and employee names). Any comment made will go specifically to Alan Horner, President of Horner Industrial Group. Your feedback is valuable and important to us.
If you would like a Horner sales representative to contact you, please supply your contact information below:
www.hornerindustrial.com Thank you for taking our survey. 1-877-467-6372
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